Customer Comments

Whatever service you want, we want to make sure you get the best.
Whether it is a complaint or a compliment on how well we do things or how we could do things better, we want to know. If you are unhappy, let us know what is upsetting you and if possible, give us time to do something about it.

Who to go to first
If you have a complaint, please let the member of staff who is dealing with you at the time know. Otherwise come in person, telephone, email or write to us, putting the facts as simply as you can. If you can, do it as soon as possible so that something can be done to deal with your concerns. You can email your comments direct to each centre:

Ashton Playing Fields
[email protected]

Cricklefields Athletic Ground
[email protected]

Ilford Leisure Centre
[email protected]

Fullwell Cross Leisure Centre
[email protected]