Swimming Lessons Update
Annual Payment Update
Monthly Payment Update

Please find updates below

Swimming Lessons

The Swim Vision Team are aiming to transfer as many swimming lessons from Ilford Pools to Fullwell Cross Pool as possible, however not all swimming lessons can be transferred.

If lessons are unable to be transferred to Fullwell Cross then a full refund will be given.  We are aiming to provide letters to each swimming lesson customer within the next couple of weeks.

We hope that this is of help and thank you for your continued patience.

Annual Payment - Ilford Membership Customers

Every member who paid in advance for Ilford Pool membership has been contacted.  Those who requested to cancel their membership will receive a refund of the advance payment by cheque shortly.

Monthly Payment– Ilford Membership Customers

Letters have been sent to every monthly member of Ilford Pools informing them of the transfer of their membership automatically to Fullwell Cross Leisure Centre. 

If a member wishes to cancel their membership this must be put in writing, including the membership number, and either emailed to [email protected] or posted to: Fullwell Cross Leisure Centre, High Street, Barkingside, IG6 2EA.

Due to the immediate closure, direct debit payments due in October were unable to be stopped by Vision.  Any payments which have been taken in October will be refunded if cancellation of membership is received in writing.

We ask that all members please be patient as DFC will be processing any refunds and sending out cheques once the cancellation process has been completed.